A life well-lived depends on the quality of your relationships with...

Relationships, and life outcomes, are built interaction by interaction.

We've created a wisdom map for navigating daily scenarios in life and work.

Every program has its faces and backstories, so here's a bit of ours.

Hi, I'm Candy,

Interactional intelligence trainer and creator of the ii framework

The ii program became a dream project for me in 2014.

That year I came to our family supermarket of over three hundred employees to comanage with my father. I thought it was going to be an easy ride. How difficult could it be to sell goodies and veggies? It turned out to be unexpectedly challenging .

What surprised me the most was that the challenge didn’t lie in the work per se but in the underlying people dynamics that were at play.

I had no idea it was so difficult for people to not take things so personally.

People were easily offended and made faulty assumptions. People had big egos. People got defensive when approached with negative feedback or opinions different to theirs.

And people had a hard communicating each other directly instead of venting with third parties when they felt wronged. When they did speak up, they often lacked tact or respect.

Wanting to show people to interact better, I became a corporate therapist of sorts. This was unofficial, of course, but it was of value. If people didn't learn wise interactions I was in trouble because all that people stuff was extra work!

Does any of this resonate to you? My best guess is yes.

Drama and mishandled conflict meant less time and energy for the team and I to focus on the tasks and topics that really mattered!

I was completing a master's on family therapy at the time,

but I had enrolled in it for personal growth and relationships. I had no idea learning about human nature would be so helpful for work and leadership. Nobody had mentioned that working life was embedded with so much drama!

A decade later, and I now lead the business after my father’s passing.

More than ever, I am convinced that wise interactions is the current that keeps leaders, teams, and companies, moving and thriving forward.

Bring human nature education to your team

My studies and a personal experience sparked my interest in the tactics employed by manipulative personalities.

Manipulation is a COMMON phenomenon in work and in romantic relationships. So, for your mental strength and tranquility, you need to be equipped to handle this type of behavior, specially if you are the "nice" and comprehesive type.

For my thesis project, I spent a year in a sabbatical from work, researching personality, power, and the mechanisms individuals use to get their way.

I realized that the crux of the matter was, not the actions of the aggresor viewed in isolation, but the aggressive actions combined with the inner states of the person on the receiving end.

Learn ii to become manipulation-proof

Your inner states determine the way you handle situations and how vulnerable you are to succumb to people's negativity.

This was one of my major takeaways from my thesis work. Witnessing firsthand the need and importance of wise interactions in the workplace and in romance, I went on to create the ii framework.

My experience leading a family business of 300 employees and my obsession about packaging human nature in a way that's interesting and immediately appliable makes me your go-to person to show you and your team the best practices in how to achieve optimal inner states and interactions.

I want to learn ii now

Interactional Intelligence is a powerful framework that can equip you to be more aware, more mature, and more effective.

It can help you discern people's intentions and character. It can also equip you to address their shortcomings, and also yours. These abilities will result in better relationships and better life outcomes.

Hope to meet you and your team in our trainings. Besides the actual ii concepts, people tend to appreciate my corky personality and real-life stories. This is an added value to communicate deep concepts in an engaging manner that is easy to take in and apply.

The training is delivered in different modalities to suit your needs, listed below.

Here's the ways you can boost your interactional intelligence and educate your team

Want to hear stories about people being people and how to deal with it?

Join us in our live conversations to apply ii principles to real-life scenarios.